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Dynamo Kyiv
All-in-one Platform

Brand new website for the leading football club in Ukraine.

4 min read • September 29, 2024

The screenshots used in this case study contain fictitious names and financial data and are purely for illustrative purposes.

Fast results:
20K
Peak concurent users
+48%
Average session time
+32%
More conversions
from the shop
Services:
Strategy
Development
Support
Industry:
Sports
Timeframe:
2020-Present
Recognitions:
Site of the Day
Awwwards
Best UX/UI
Webawards
Silver Award
ED Awards 2024

About client

With a storied legacy of triumphs, FC Dynamo Kyiv embodies the epitome of success, setting new benchmarks in both the sporting and corporate realms. Through unwavering commitment to excellence, Dynamo Kyiv has established itself as an unparalleled industry frontrunner.

 

Context

Project description

We were faced with a challenging but exciting task: to make the FC Dynamo website modern, convenient and multifunctional. Our team decided to raise the bar and create the best football website globally. Why the best? Good question. Let us tell you now!
Without understanding the challenges of the past, it isn’t easy to plan for the future. Therefore, we started by researching the experience of Dynamo departments with their old websites (there were THREE websites) to understand clearly what works and what doesn’t.

Constraints

  • The site’s information systems didn’t work correctly. Just imagine how much information has accumulated over the years of the club! All files were transferred manually from a flash drive to a computer, a spreadsheet, and other places! One day, on the previouswebsite, all the photos from the archival news disappeared, and no one had any idea how to restore them. It became increasingly difficult to cope with such a load.
  • During the sales season in the online shop, the club’s employees had a hell week manually entering all the discounted prices in the admin panel. Dissatisfied customers = tired workers = everyone loses.
  • None of the previous three websites could meet the user’s needs and optimize the work of the club’s staff, especially given the requirements for the convenience of the websites that we have in 2021.

Process

After analyzing all the problems of old websites, we started working on our ambitious goal. We put the fans in the front seat. They are a loyal audience, and the convenience and informativeness of the site are essential to them.

We started with questions to ourselves and the fans:
  • What is it like to be a fan? Why do people go to football? Do they associate themselves with players?
  • How can we help people be closer to their favorite “Dynamo”?

Startegy

Discovery Phase

During the discovery phase of the new Dynamo Kyiv website our main priority were user needs and preferences, the process ensured that the website’s development aligned seamlessly with the audience’s expectations and enhanced their overall experience.

Domain Research

In the Domain Research phase, we uncover crucial insights to build a strong strategic foundation

Data Analysis

In the Data Analytics phase, we harness the power of data to derive actionable insights that inform our strategic direction

Users Research

In the Users Research phase, we conduct comprehensive interviews to deeply understand user needs, guiding our strategic decisions

Value Proposition

In the Value Proposition phase, we craft hypotheses with precision, guiding the creation of strategic solutions through thoughtful analysis

Customer Journey Map

In the Customer Journey Map phase, we synthesize insights from previous stages and employ metrics to create a visual roadmap that guides our strategic implementations

UX Prototyping

At this point we refine the user flow and craft wireframe prototypes, ensuring seamless navigation and a tangible representation of our strategic vision

Strategy Results

We developed an information architecture that reflects the needs of different categories of users. Many fans said they wanted to get information on the main page about who Dynamo played, buy a T-shirt and the latest news

We offered a modular page structure. We allowed administrators to change the appearance of the main page depending on their needs:

  • Match day
  • News / Slider
  • Breaking news
Match Day
News / Slider
Breaking news

Deliverables

Functional Decomposition

Break down of project’s features to provide an accurate foundation for cost estimation

Time-to-market estimation

Ensuring clients have a clear understanding of when their solution will be ready for launch

Wireframes prototype

Visual representation of the future solution layout and functionality

Development

Without understanding the challenges of the past, it isn’t easy to plan for the future. Therefore, we started by researching the experience of Dynamo departments with their old websites (there were THREE websites) to understand clearly what works and what doesn’t.

Test
Test 2

During the discovery phase of the new Dynamo Kyiv website our main priority were user needs and preferences, the process ensured that the website’s development aligned seamlessly with the audience’s expectations and enhanced their overall experience.

Mobile Versions

Break down of project’s features to provide an accurate foundation for cost estimation

Title 1
Title 2
Technologies
Frontend:
HTML
CSS
JavaScript
Backend:
PHP
Python
Frameworks:
Sass
TypeScript
Integrations
Database:
MySQL
Billing:
Wayforpay
Privat24
Shipping:
Nova Poshta
Meest

"Their ability to seamlessly integrate various external services was a game-changer."

Bill Moore

Head of Design at Dynamo Kyiv

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